| Course Title |
Course description |
| Art of Delegation |
This half day workshop looks at the strategies and benefits in using delegation. |
| Building a Culture of Improvement |
In this 1 day program, participants will gain the knowledge and skills to lead and manage continuous improvement systems and processes. |
| Communication Skills |
In this practical 1 day course, participants will gain the knowledge and skills required to communicate clearly and effectively in a wide variety of situation. |
| Developing Powerful Teams |
This 2 day course will provide participants with the knowledge and skills necessary to work effectively to achieve results as a team member or team leader. |
| Diploma of Business |
This qualification reflects the role of individuals with substantial experience in a range of settings and who are seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to further develop in order to create further educational and employment opportunities. |
| From Preparation to Presentation |
This course will provide participants with various techniques to ensure that Presentations are professional, effective, and powerful. |
| Improving your Writing Skills for Business |
In this 1 day program, participants will gain the knowledge and skills required to produce clear, effective and relevant communications that achieve business outcomes. |
| Influencing & Negotiation |
This course will allow participants to open up communication and build rapport with others to create a climate in which they can assert their influence or negotiate to produce a desirable result. |
| Minute Taking & Meeting Protocol |
This half day course is intended to provide a working knowledge of meeting protocol, terminology, the roles of meeting participants and how to take meaningful minutes of meetings |
| Outstanding Customer Service |
This course aims to increase work enjoyment by encouraging participants to view their role and customer relationships differently. |
