Minute Taking & Meeting Protocol

an eWord company

General Course Information This one day course is intended to provide a working knowledge of the planning and organising of a meeting, the purpose of the meeting, managing the personalities, manage conflict and decision making and meeting protocol. The workshop also covers how to record minutes, distribution, follow-up actions and reviewing meeting policy & procedures.	Duration 1 day 9am-4.15pm
You will learn to: Ø Ensure the meetings are planned and organised to meet the purpose Ø Ensure the attendees are prepared and have the appropriate requirements for the meeting Ø Handle conflict within the meeting Ø Observe meeting protocol Ø Manage and record decisions… follow up actions Ø Prepare practical templates for the agenda and minutes Ø To take succinct and meaningful minutes, and identify what needs to go in the minutes and what can be left out Ø Distribute pre and post meeting documentation efficiently Ø Implement and review meeting procedures	Who needs to come: Anyone responsible for minute-taking for business meetings in medium to large organisations, or formal minutes for associations.
What skills you need: There are no formal prerequisites for this course.	Regular Venue: 37 Angas Street Adelaide SA (near Victoria Sq)
Electus Training: Electus is a South Australian company with 25 + years of experience in training.  Trainers and facilitators at Electus are chosen for their expertise, practical and broad experience in their field and a relaxed and friendly manner.	How to book: Contact Electus by phone: (08) 8221 5517 fax: (08) 8221 5518 email: mail@electus.com.au
Training includes: Each participant receives a training reference manual/workbook and supplementary training materials.  Refreshments are provided.	Course dates: Visit www.electus.com.au for the latest course schedule or ring us on (08) 8221 5517.

Minute Taking & Meeting Protocol

an eWord company

Course Content

• Planning the meeting

• Organising the meeting  to accommodate the attendees and  the Chair

• Appropriate format of the meeting including venue and layout

• Handling the diverse personalities in the meeting

• Function of the agenda and associated documents

• Working with the meeting  purpose, and observing meeting etiquette

• Leadership and handling conflict at the meeting

• Decision making within the meeting, and follow up action

• Preparing and distributing minutes

• Preparing templates for agenda and minutes

• Understanding terminology and meeting protocols

• The role of the minute taker, the legality and format

• Record-keeping of minutes

• Practical case studies